Tickets Amsterdam

Anne Frank House entrance | How to access the museum

Where is the Anne Frank House?

The Anne Frank House is located in the city center of Amsterdam, at Prinsengracht 263-267. It's a biographical museum dedicated to Jewish wartime diarist Anne Frank and includes the secret annex where she and her family hid during World War II.

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Anne Frank House entrance

The Anne Frank House has one main public entrance, located at Westermarkt 20, around the corner from the original Prinsengracht 263 address.

Anne Frank House entrance location and getting there

The main entrance to the Anne Frank House is located at Westermarkt 20, around the corner from the historic canal house at Prinsengracht 263-267. The entrance area has been significantly expanded and features glass revolving doors. There are separate lines for groups and visitors with e-tickets.

How to reach: The entrance is a 20-min walk from Amsterdam Central Station and a 10-min walk from Dam Square. You can also take trams 13 or 17 to the Westermarkt stop or bus lines 21, 22, 347, 357, and 397 to Westermarkt.

Timings: Generally open daily from 9am to 10pm. Opening hours vary on public holidays.

Average wait time: There might be a short wait (a few mins) at the entrance.

Disabled access

The Anne Frank House entrance caters to wheelchair users, leading to the modern part of the museum. This includes access to the temporary exhibition, museum café, and museum shop. Unfortunately, due to the historic nature of the building, the Secret Annex itself, with its steep stairs, is not wheelchair accessible.

Queues at the Anne Frank House

The Anne Frank House operates with a strict timed-entry system, meaning that the long queues for ticket purchase are largely a thing of the past. All tickets must be bought online in advance for a specific date and time slot. You'll simply join a line to enter at your allocated time slot.

It's important to arrive on time for your slot, as late arrivals may be denied entry due to the museum's limited capacity. While the massive walk-up queues are gone, there might still be a short line of visitors waiting for their designated time slot to begin.

How to enter the Anne Frank House

Anne Frank Neighbourhood Walking Tour + Anne Frank House Tickets

Free cancellation
Instant confirmation
Mobile ticket
1 hr. 30 min.

Frequently Asked Questions about the Anne Frank House entrance

How many Anne Frank House entrances are there?

There is one main entrance to the Anne Frank House, located at Westermarkt 20. This modern entrance handles all visitors with pre-booked tickets and includes access to the museum's facilities.

What is the average wait time at the Anne Frank House entrance?

Since tickets are sold for specific time slots online, the long queues of the past are largely gone. Visitors typically enter close to their booked time, with perhaps a short wait of a few minutes as entries are processed.

Which Anne Frank House entrance do visitors with disabilities use?

The main entrance at Westermarkt 20 is designed to be accessible for visitors with disabilities, including wheelchair users, providing direct access to the modern parts of the museum.

Which Anne Frank House entrance do I use if I have already purchased tickets?

If you have purchased timed-entry tickets, you can use the main entrance at Westermarkt 20. Ensure you arrive punctually for your booked time slot.

Which Anne Frank House entrance do I use if I don’t have tickets?

You cannot visit the Anne Frank House without a ticket. All tickets must be purchased online in advance for a specific time slot. There is no on-site ticket sale at the entrance.

Which Anne Frank House entrance should I use if I’m traveling with a group?

Groups with pre-booked timed tickets will use the main entrance at Westermarkt 20. Groups can have a maximum of 35 participants. Larger groups may need to split into smaller units or book multiple time slots. It's crucial for groups to arrive on time for their reserved slot, particularly if they have booked an introductory program.

How can I avoid waiting in line for a long time at the Anne Frank House?

The most effective way to avoid long lines is to purchase your timed-entry tickets online well in advance, preferably as soon as they are available. Arriving punctually for your specific time slot will ensure a smooth entry.

What are the Anne Frank House timings?

The Anne Frank House is generally open daily from 9am to 10pm. However, opening hours can vary on public holidays and during different seasons, so always check the official website for the most current schedule.

What time should I visit the Anne Frank House to avoid waiting in line?

Since all entries are by pre-booked timed tickets, there are no longer any large queues at the entrance. To ensure a smoother experience, always arrive on time for your reserved slot. Visiting early in the morning or later in the evening generally results in fewer people inside the museum.

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