Visiting Anne Frank Museum | Timings, Tickets, Guided Tours, Rules & Regulations

What is Anne Frank Museum?

The Anne Frank House is a biographical museum dedicated to Anne Frank.

Located on a canal called the Prinsengracht in Amsterdam, it is here that Anne Frank and her family lived for almost two years while hiding from the Nazis during World War II. Now converted into a museum, the Anne Frank House contains personal belongings of those in hiding, as well as exhibitions about the persecution of the Jews during the war.

One of the most visited sites in the Netherlands, the Anne Frank museum stands as an important reminder of the unfathomable harm that discrimination and racism can bring about.

Visitor Rules & Regulations

• Arrive early. If you are late or miss your window, you will not be allowed in
• Unfortunately, the old part of the museum and the Secret Annex are not accessible for people using wheelchairs. They would, however, have access to the modern part of the museum. 
• Photography is not allowed in the museum to protect the museum’s original items and to avoid causing a nuisance to other visitors.
• Payments in the museum, museum cafe, and museum shop can be done only by bank or credit card.
• They have a cloakroom where you can leave your coat, bag, or umbrella. Only bags that are smaller than an A4 sheet of paper can be carried inside. Leave your large bags at the hotel, or deposit them at the Amsterdam Central Station.
• Visitors are not permitted to smoke in the museum complex.
• Those under the influence of alcohol, drugs or similar substances will be denied admission.
• Children under 12 years old may only visit the museum when accompanied by an adult.
• Food and drinks cannot be bought into the museum complex. Refreshment purchased in the museum café cannot be consumed outside that designated area

Virtual Tour of the Anne Frank House

Virtual reality: Use the ‘Anne Frank House VR’ app to explore the hiding place of Anne Frank and her family. Unlike in reality, in the VR app, all of the rooms in the secret annex are furnished according to how it was when occupied by the group in hiding, between 1942 and 1944.

360 degree view: In 2004, housing cooperation Ymere, in collaboration with the Anne Frank House, restored the Anne Frank family house to its original 1930s style. After careful research, furniture was selected that could have been used by the Frank family. The house now acts as a writer’s house for refugee writers. 

3D version: For those unable to visit the museum, the Anne Frank House has created the Secret Annex online, a 3D version of the hiding place. Available for viewing on the official website, you can view all the rooms in the Secret Annex and also read interesting tidbits about life in hiding.