Visiting Anne Frank Museum | Timings, Tickets, Guided Tours, Rules & Regulations
What is Anne Frank Museum?
The Anne Frank House is a biographical museum dedicated to Anne Frank.
Located on a canal called the Prinsengracht in Amsterdam, it is here that Anne Frank and her family lived for almost two years while hiding from the Nazis during World War II. Now converted into a museum, the Anne Frank House contains personal belongings of those in hiding, as well as exhibitions about the persecution of the Jews during the war.
One of the most visited sites in the Netherlands, the Anne Frank museum stands as an important reminder of the unfathomable harm that discrimination and racism can bring about.
Who was Anne Frank?
A German-Dutch diarist of Jewish heritage, Anne Frank moved to Amsterdam with her family in 1933.
In 1942, she, along with her family, went into hiding when Jewish deportations from Holland began. She was only 13 at the time. For two years, the Frank family, along with four others, lived in hiding, until they were discovered by the Gestapo in 1944 and sent to the concentration camps.
In November 1944 Anne arrived with her sister Margot in Bergen-Belsen, where she fell ill and died of typhus in March 1945.Read more about Anne Frank's life
Life in the Secret Annex- Anne Frank House
Anne Frank and her family lived in the Secret Annex with four others for almost two years. During the day, they had to stay extremely quiet, so that the workers downstairs couldn’t hear them. Only at night and during the weekends could they talk without whispering or even flush the toilet. Much of the day was devoted to reading, studying, and preparing for their meals.
After the warehouse workers went home, the people in hiding would spread out through the building. When the sun went down, the windows had to be blacked out and it would be quiet at the Secret Annex again.
This hiding place continues to be preserved for the Anne Frank museum.
What to explore at the Anne Frank musuem?
The Anne Frank House opened to the public on 3 May 1960 as a way to bring attention to her life, and hence, the dangers of antisemitism, racism, and discrimination. A visit to the museum will allow you to experience the story of Anne Frank through the quotes, photos, and personal belongings of those who lived there in hiding.
Anne Frank’s room
She had to share the room with Fritz Pfeffer, a man old enough to be her father. Having to live in close quarters often led to tensions. One of their main conflicts was over the time they got at the writing desk. Her diary was her confidant through it all. To brighten up the room, Anne put pictures on the wall.
Anne Frank Collection
The house, which was emptied of all furniture, remains unfurnished as per the request of Otto Frank. The Anne Frank museum has been collecting items connected to Anne Frank’s history. You can view the traces and personal objects of the people who hid here, such as the height marks of Anne and Margot Frank, drawings by Anne, photographs, and more.
The Diary Room
The original diary is on display at the Anne Frank House. The rewritten version of Anne Frank’s Diary, the ‘Favourite Quotes Book’, in which Anne copied quotes she liked, and her ‘Tales Book’ with short stories she had thought up are also on display.
View the exhibition ‘Reflections’, where authors, politicians, visitors to the Anne Frank House, and people who knew her talk about what Anne’s diary and life story mean to them. The exhibition consists of three large video projections that aim to challenge visitors to reflect on Anne Frank’s story.
Covid Protocols at the Anne Frank Museum
- Social distancing to be observed with visitors who are not in your group.
- Visitors are encouraged to observe the hygiene measures such as sanitizing.
- Visitors are welcome, provided they and their family members have been free of health-related issues for at least 24 hours.
- Contactless mode of payments at the venue.
How To Buy Tickets For Anne Frank Museum
Exploring new places can be challenging without planning ahead. Book your Anne Frank Museum tickets in advance for a relatively smooth experience. There are three different ticket options to choose from:
Anne Frank Museum Tickets
Tickets to the Anne Frank Museum can only be bought through the official website. Tickets will have to be booked in advance. Children up to 17 years of age enjoy discounted pricing on tickets.
The tickets allow you access to the museum.
Cancellation Policy: Tickets can neither be rescheduled nor refunded under any circumstances. Once an admission ticket has been received, it cannot be exchanged. The resale of entrance tickets is not permitted without the prior permission of the Anne Frank House.Book Now
Anne Frank Museum Visit + Introductory Program
This ticket allows you access to the museum and the introductory program. The 30 minute-program will provide you with context and information about Anne Frank, the Second World War, the Holocaust, and Anne Frank's life in the Secret Annex.
The program is in English and costs € 7 extra. The program is not suitable for visitors under 10 years old. Visitors are recommended to arrive at least five minutes before their allotted time slot.
Cancellation Policy: Tickets can neither be rescheduled, refunded, or exchanged.Book Tickets Now
Anne Frank Walking Tours
Navigate the rich and haunting history of Amsterdam as well as Anne Frank's life in the city on these walking tours. With two ticket options to choose from, the Anne Frank Walking Tours takes visitors through the city's monuments and other historical buildings. You can learn about the city’s history and important events such as the Winter of Hunger and the February Strike, as well as what life was like during the Nazi occupation. Discover the story of Anne Frank and how her diary came to be published.
Children under the age of 12 enjoy reduced ticket pricing.
Super Flexible Cancellation: Get a full refund on canceling the ticket up to 24 hours prior to the schedule.Walking Tour Tickets
The Anne Frank House offers two special programs for groups —an introductory program and an educational program for students.
- School visits: The Anne Frank House offers educational programs for primary schools, secondary schools, and vocational schools. Read more about the available options and book a visit.
- Introductory program: Groups of 15-35 people are taken on a journey through the history of the Second World War, Anne Frank's life, the persecution of Jews and about the house before the tour.
Currently group visit tickets are not available.
Plan Your Visit to Anne Frank Museum
- From April through October, the museum is open from 9 AM to 10 PM.
- From November through March, the museum is open until 7 PM and on Saturdays until 10 PM.
- In June, July, and August, the museum opens at 8.30 AM.
Exceptions to the opening hours: Visit the official website.
Duration: A visit to the Anne Frank house takes about 1 hour.
Best time to visit the Anne Frank Museum:
- To avoid crowds, visit Amsterdam between April and May or September and October.
- Weekdays are better to visit the Anne Frank House, as the waiting time would be shorter.
Address: Westermarkt 20, 1016 GV Amsterdam, Netherlands
- By Bus: 21, 22, 347, 357, and 397 will take you to Anne Frank House. The closest bus stop is Westermarkt, which is 3 minutes away.
- By Train: train lines IC, ICD, and SPR will stop near Anne Frank’s House. It is a 20-minute walk from Amsterdam Central Station.
- By Tram: Take tram 13 or 17 and get off at the Westermarkt stop, about a minute’s walk away.
- By Metro: Take metro line 52, which starts from Noord metro station.
Unwind at the Anne Frank House museum cafe after your tour. Enjoy a beautiful view of the Prinsengracht along with your meal. They offer a wide range of beverages as well as lunch and snack options. The cafe can only be accessed through the museum.
Please note: The cafe is temporarily closed.
Buy The Diary of Anne Frank, the museum catalog, postcards, or other publications. All proceeds from the purchase goes towards conserving the Anne Frank Museum as well as their educational activities.
The museum shop keeps the same opening hours as the museum. It can only be accessed through the museum. The items sold in the museum shop is also available online.
They offer a free audio tour. It offers visitors with historical context and in-depth information about the persecution of the Jews, the Second World War, Anne Frank's life, experience of in hiding, and more. The audio tour is available in nine languages: Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese and Spanish.
- The Amsterdam Tulip Museum: Walk through the history of the tulip with a collection of curated photographs, videos, and beautifully designed scenes.
- Canal Cruise: Traverse through the city's famed canals and learn about the city's historic past and culture.
- Rijksmuseum: Visit Rijksmuseum, the largest art museum in the country that is home to over 8000 unique objects of art.
- Van Gogh Museum: Visit the famous Van Gogh Museum, which houses a huge collection of paintings and drawings by Van Gogh.
- Vondel Park: Enjoy a picnic at the largest city park. It has an open-air theatre, a rollerblade rental, a rose garden, and several cafes.
Visitor Rules & Regulations
- Arrive early. If you are late or miss your window, you will not be allowed in
- Unfortunately, the old part of the museum and the Secret Annex are not accessible for people using wheelchairs. They would, however, have access to the modern part of the museum.
- Photography is not allowed in the museum to protect the museum’s original items and to avoid causing a nuisance to other visitors.
- Payments in the museum, museum cafe, and museum shop can be done only by bank or credit card.
- They have a cloakroom where you can leave your coat, bag, or umbrella. Only bags that are smaller than an A4 sheet of paper can be carried inside. Leave your large bags at the hotel, or deposit them at the Amsterdam Central Station.
- Visitors are not permitted to smoke in the museum complex.
- Those under the influence of alcohol, drugs or similar substances will be denied admission.
- Children under 12 years old may only visit the museum when accompanied by an adult.
- Food and drinks cannot be bought into the museum complex. Refreshment purchased in the museum café cannot be consumed outside that designated area
Virtual Tour of the Anne Frank House
Virtual reality: Use the ‘Anne Frank House VR’ app to explore the hiding place of Anne Frank and her family. Unlike in reality, in the VR app, all of the rooms in the secret annex are furnished according to how it was when occupied by the group in hiding, between 1942 and 1944.
360 degree view: In 2004, housing cooperation Ymere, in collaboration with the Anne Frank House, restored the Anne Frank family house to its original 1930s style. After careful research, furniture was selected that could have been used by the Frank family. The house now acts as a writer’s house for refugee writers.
3D version: For those unable to visit the museum, the Anne Frank House has created the Secret Annex online, a 3D version of the hiding place. Available for viewing on the official website, you can view all the rooms in the Secret Annex and also read interesting tidbits about life in hiding.
All Your Questions Answered About Anne Frank House
A. Yes, the Anne Frank Museum is open for visitors.
A. The tickets to the Anne Frank Museum tour can only be bought online, from the Anne Frank House official website.
A. While your starting time is fixed, as per the slot on your ticket, you can stay for as long as you like.
A. No, photography is not allowed in the Anne Frank Museum to protect the museum’s original items and to avoid causing a nuisance to other visitors.
A. Yes. However, they don’t have the room to store large bags, backpacks or suitcases.
A. On average, the Anne Frank Museum tour takes an hour.
A. For better weather and smaller crowds, visit between April and May or September and October.
A. Unfortunately, only the modern part of the museum is accessible for people using wheelchairs.