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How to visit the National Holocaust Museum

  • Ways to explore: Entry to the museum is via a standard entry ticket that covers self-guided access to all permanent exhibitions and artefacts on display.
  • Queues & access: No skip-the-line lane exists. Booking online avoids the €2 desk surcharge, and entry is locked to your reserved hour-long time slot.
  • When to book: Book at least 2 weeks ahead, especially around holidays when hours and demand both shift.
  • Good to know: Allow about 2.5 hours. Your entry doubles as a ticket to the Hollandsche Schouwburg memorial across the street, so you can cover both sites in under a few hours.

What to expect at National Holocaust Museum

Street view near the National Holocaust Museum in Amsterdam with bicycles and tram tracks.
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Step into the former school

Enter the former Hervormde Kweekschool, now home to the Netherlands' first and only museum on the persecution of Jews across the whole country. Opened in 2024, it feels like a real historical site first, museum second.

From daily life to persecution

The permanent exhibition, The Netherlands and the Shoah, begins with Jewish life before the war, then moves into exclusion, deportation, and murder under occupation. You'll follow a national story, not a single-household narrative, with personal objects grounding the scale.

When the building becomes evidence

As you continue, the building itself becomes part of the story. The adjacent daycare, Henriëtte Pimentel's rescue work, and Johan van Hulst's network give these galleries unusual weight. Unlike a standard museum, history is explained in the place where it unfolded.

The Schouwburg memorial moment

Then cross to Hollandsche Schouwburg (included), the former theater opposite the museum. After the exhibitions, this memorial site shifts the visit from interpretation to remembrance and makes the street-level geography feel immediate. It's the strongest way to let the history settle, with fuller context.

A slow, self-paced close

Most visits take about 2.5 hours, and the self-guided format lets you control the pace. Because the subject is emotionally dense, many visitors pause longer than planned, especially before leaving the museum and carrying the story back into the city.

Broaden the Jewish Quarter

If you want a wider frame, add the Jewish Museum or Portuguese Synagogue (separate ticket) in the Jewish Cultural Quarter. They extend the story beyond wartime persecution alone, placing the museum within longer Dutch Jewish life, faith, and memory.

Things to know before booking your tickets to the National Holocaust Museum

  • Booking window: Tickets can be booked online in advance, with each date split into hourly time slots. Popular slots and holiday-period dates can sell out days ahead, so booking at least two weeks out is advisable.
  • Entrances & flow: All visitors enter through the same secure entrance at Plantage Middenlaan. There's no separate skip-the-line lane.
  • What's included: A standard ticket covers the full permanent exhibition, The Netherlands and the Shoah, across the museum's upper floors, plus ground-floor displays on the building's wartime history. It also includes entry to the Hollandsche Schouwburg memorial across the street, valid for 7 days. The Jewish Museum and Portuguese Synagogue are not included and require separate tickets.
  • Ways to explore: The museum is self-guided only; no guided tour or hosted-entry option is currently offered on this ticket. Visitors move through the exhibition independently and at their own pace once inside.
  • Accessibility: The museum is wheelchair accessible, and wheelchairs can be reserved. Assistance dogs are allowed if clearly identifiable by a harness, vest, or pass.
  • Policies: Entry is locked to your selected one-hour time slot; arriving outside that window isn't permitted, though any time within the hour works. Tickets bought at the on-site desk carry a €2 surcharge over online pricing.

Explore the National Holocaust Museum

National Holocaust Museum (Kweekschool)

The core museum with the permanent exhibition The Netherlands and the Shoah, personal testimonies, and rotating special exhibitions.

Access: Included with general entry ticket.

Hollandsche Schouwburg

A former theatre used as a Nazi deportation assembly point; now a roofless memorial with an eternal flame and walls of names.

Access: Included with the same ticket (sold as “Museum and Memorial”).

Galleries at the National Holocaust Museum

The museum is organised as a single, thematic circuit rather than separate wings. Visitors move through a sequence of rooms that trace Jewish life before the war, the occupation, persecution, deportation, and the aftermath. This layout is designed to keep focus on personal stories and the Dutch context of the Shoah.

Life before the War

The exhibition opens with everyday life in Dutch Jewish communities before 1940. Family photos, community objects, and short stories show schools, synagogues, and cultural life, setting a clear baseline before the rupture of war. This section is at the start of the main route in the Kweekschool building.

Occupation and Rising Persecution

This part covers the German invasion and the step-by-step anti-Jewish measures: registration, exclusion from public life, the yellow star, and the role of the Jewish Council. Here, documents and testimonies show how rights were stripped away and daily life became increasingly restricted.

Dutch Response: Collaboration and Resistance

Here the museum explores how Dutch society reacted under occupation—both collaboration and acts of resistance. It highlights people who hid Jews, forged papers, or joined underground networks, alongside the moral dilemmas many faced.

Deportation and Annihilation

The most intense part of the route focuses on roundups, the Westerbork transit camp, and deportations to extermination camps such as Auschwitz-Birkenau and Sobibor. Here, maps, transport lists, and personal accounts keep the focus on individual fates.

Aftermath and Return

The final section deals with survivors’ return, the struggle to rebuild, and the long-term impact on Dutch society. It includes postwar testimonies, memorialisation efforts, and reflections on memory and education.

All galleries are included with the general entry ticket; no separate passes are needed for specific rooms. Temporary exhibitions, when running, occupy their own area within the same building.

Plan your visit to National Holocaust Museum

Three people holding documents in the National Holocaust Museum gift shop.
  • Opening hours: The museum is generally open daily from 10am to 5pm.
  • Holiday exceptions: Opening hours can change on selected Jewish holidays and public holidays.
  • Closed: The museum may close on King’s Birthday, December 25, and January 1.
  • Visit length: Most visitors should allow about 2.5 hours for the museum visit.
  • Companion site: Allow extra time if you also visit Hollandsche Schouwburg across the street.
Timings
Visitors exploring exhibits at the National Holocaust Museum.
  • Time: For a quieter experience, aim for weekday mornings (10 am to 12 pm) or late afternoons (after 3 pm).
  • Weekday vs Weekend: The museum tends to be busiest on weekends, Dutch school holidays, and around major memorial dates (e.g., Holocaust Remembrance Day in late January/early February).
  • Peak vs Low Season: Midweek in off‑peak months (January–March, November) usually sees lighter crowds than summer. If you prefer more space and time to reflect, avoid midday on Saturdays and public holidays.

Address: Plantage Middenlaan 27, 1018 DB Amsterdam, Netherlands | Find on maps

Nearby site: Hollandsche Schouwburg is directly across the street at Plantage Middenlaan 24

Getting there

  • Metro: Lines 51, 53, 54 → Waterlooplein station. From Waterlooplein it’s about a 5–7 minute walk (roughly 400–500 m) through the Jewish Quarter to Plantage Middenlaan 27.
  • Tram: Stop Artis / Holocaustmuseum on tram 14 (also served by lines 7 and N87). This stop is right by the museum; the walk from the tram stop to the entrance is about 1–2 minutes (under 100 m).
  • Taxi / rideshare: Use Plantage Middenlaan 27 as the drop‑off point; there is a curb directly outside the museum entrance.
  • Parking: There is no museum car park. Nearby paid garages include Q‑Park Plantage, ParkBee / ParkKing options around Waterlooplein, and larger garages such as Stadhuis / Muziektheater.
Mother and daughter using audioguide in a museum.
  • Audio guides: Audio guides are available at reception in Dutch, English, German, and Hebrew.
  • Ticket desk: The on-site ticket desk handles Museumkaart and companion ticket arrangements.
  • Visit format: The museum visit is primarily self-guided unless you join a booked introduction.
Wheelchair user boarding bus via accessible ramp.
  • Wheelchair access: The National Holocaust Museum is wheelchair accessible. The entrance and main visitor route are step‑free, and all exhibition levels used by the public can be reached without stairs.
  • Wheelchair loans: Manual wheelchairs are available free of charge. They can be reserved in advance by contacting the museum; otherwise, ask at the entrance desk on arrival.
  • Companion support: Essential companions can receive assistance at the ticket desk on arrival (e.g., help with tickets, orientation, and basic access questions).
  • Hearing support: Dutch Sign Language (NGT) tours and other accessibility programmes are offered across the Jewish Cultural Quarter; specific dates and booking details are listed in the museum’s programme.
  • Hidden disabilities: The museum recognises Hidden Disabilities Sunflower badges and lanyards. Staff at the ticket desk can provide additional support and guidance.
  • Service animals: Guide dogs are allowed throughout the museum and the wider Jewish Cultural Quarter. They should be identifiable as working dogs (harness, vest, or documentation) and kept under control.
  • Access limits: While the main route is step‑free and elevators serve visitor floors, some historic or service areas may have limited access.
Person holding a vintage camera, emphasizing photography-friendly tour.
  • Photography: Photography is allowed, but visitors should remain respectful throughout the visit.
  • Food and drinks: Food and drink rules were not clearly confirmed in the source material.
  • Behaviouur: Visitors should keep a quiet, respectful tone in this memorial-focused museum.
  • Groups: Larger parties should arrange group reservations in advance with the museum.

Visitor tips & guidelines

  • Start your visit at the National Holocaust Museum, not Hollandsche Schouwburg. Beginning with The Netherlands and the Shoah gives you the historical context before you see the memorial.
  • If you plan to visit both sites in one trip, aim to enter the National Holocaust Museum by 12 pm. The combined museum-and-memorial route typically takes around 2.5 hours.
  • Pick up the audio guide at reception before you enter the galleries. Collecting it later means backtracking and breaks the exhibition’s chronological flow.
  • Plan to spend your first uninterrupted hour in The Netherlands and the Shoah. Its pre-war to post-war structure is much easier to follow without side breaks.
  • Use the corridors of the former Hervormde Kweekschool as natural pause points between heavier sections. The building itself tells part of the child-rescue story and can help you reset before continuing.
  • Only cross to Hollandsche Schouwburg after you have finished at Plantage Middenlaan 27. The short walk across the street works better as a moment of reflection than as an interruption.
  • When you arrive at Hollandsche Schouwburg, pause just inside the entrance before reading the panels. Taking in the full memorial space in one glance makes the details easier to understand.

Frequently asked questions about National Holocaust Museum tickets

Yes, booking ahead is the safer choice. On-site tickets cost €2 more, and if your visit uses a chosen date or timeslot, leaving it until the day can limit the entry options still available.