Is the Heineken Experience wheelchair accessible? What about the cruise?

Yes, the Heineken Experience is wheelchair accessible with advance notice. The canal cruise in this combo is unfortunately not wheelchair-friendly, as most boats have narrow steps and limited boarding support.

Is it okay to bring a stroller?

Strollers are also not allowed at the Heineken Experience because young kids are not permitted inside the brewery anyway. They're also not allowed on most canal cruises due to space constraints.

Do I need to print my tickets, or can I just show them on my phone?

You can show your tickets on your phone. Just make sure your screen brightness is up and the QR code is clearly visible.

What if it rains during the canal cruise?

No worries! The boats are generally covered and heated during colder months. You'll stay dry while still enjoying the views.

Is there an option to upgrade my cruise to include drinks or snacks?

Yes, for some combos (like the 75-min cruise), you can choose a snackbox upgrade. It includes both savory and sweet bites plus a drink.

What’s the best time of day to go on the canal cruise?

Late afternoon or golden hour gives you those dreamy photo vibes. Morning cruises tend to be quieter if you’re aiming for a chill start.

Is the Heineken Experience guided or self-paced?

It’s a bit of both. There’s a live English intro presentation, then you continue at your own pace using the multilingual audio guide.

How much time should I plan for each part of the combo?

The Heineken Experience typically takes about 1.5 hours, while the canal cruise lasts either 1 hour or 75 minutes, depending on your choice. Be sure to include extra time for check-in and boarding to keep things stress-free.

Heineken Experience and Canal Cruise Combo

Explore more in one day with the Heineken Experience and canal cruise package. Learn about Dutch heritage inside a historic brewery, then enjoy a relaxing boat ride through scenic canals. This combo is ideal for travelers looking to experience culture, history, and Amsterdam’s charm all in one smooth itinerary.

Why choose the Heineken Experience & Canal Cruise combo?

Save more with a combo ticket: This combo gives access to two major Amsterdam attractions at a lower price than buying tickets separately. It’s a smart option for budget-conscious travelers who want to see more.
Plan your day with ease: One ticket covers both experiences, making it simple to map out your visit. Choose the order that suits your schedule, whether you start at the brewery or the cruise.
Skip long lines: Combo tickets often include fast-track entry to the Heineken Experience, so you can spend more time exploring and less time queuing.
Enjoy two Views of Amsterdam: Get a closer look at Dutch brewing heritage inside the Heineken Experience, then see Amsterdam’s famous canals, bridges, and architecture from the peaceful setting of a classic canal boat.
Great for friends, couples, and families: This combo is a crowd-pleaser, combining interactive exhibits with scenic sightseeing. It suits groups of all kinds, offering something engaging for every age and interest.

Combo tickets explained

Heineken Experience Tickets + 75-Min Canal Cruise

Best for: Ones who have a little more time to spare
Guide: Audio guide

Enjoy fast-track entry to the Heineken Experience and a relaxing 75-minute canal cruise with an audio guide available in 19 different languages.
With one ticket, you skip the line at Heineken, cruise through Amsterdam effortlessly, and make the most of a smooth itinerary, all at 22%.

Heineken Experience Tickets + Heineken Flagship Cruise

Best for: Tourists wanting a complete Heineken experience from start to finish
Guide: Both audio guide and live guide

This combo includes a self-guided Heineken Experience tour and a one-hour live-guided flagship cruise through the city’s stunning UNESCO-listed canal belt.
With free Heinekens, expert guides, and seamless scheduling, this combo is great for travelers who want a fun and informative day without extra planning!

Heineken Experience or Canal Cruise—what to do first?

There’s no fixed order, so you can begin wherever suits your mood. Starting with the Heineken Experience means jumping straight into storytelling, innovation, and history. Or take the cruise first for a peaceful intro to the city’s canals and landmarks before heading indoors. Both experiences are within walking distance, so planning is a breeze either way.

Frequently Asked Questions about the Heineken Experience and Canal Cruise combo

No. Generally, both your experiences must be done on the same day. But you can space them out with a few hours in between if you want time for lunch or exploring nearby spots.